Data Protection Policy

If you are our customer, newsletter subscriber, or visitor to the site, you are giving us your personal information. We are responsible for their protection and security. Please be aware of the privacy, policy, and rights you have in connection with the GDPR (Privacy Policy).

Who is the administrator?

We are the company IT Labs s.r.o. with its seat at Kiarov 23, 991 06 Kiarov, Slovakia, identification number (IČO): 50 843 834, registered in the Business Register of the District Court Banská Bystrica, Section: Sro, Insertion No.: 31915/S, issues these business terms and conditions in order to regulate mutual rights and obligations between IT Labs s.r.o. as the Provider and a natural or legal person as the Client in relation to the Services provided through the website We process your personal data as an administrator, that is, how we determine how personal data will be processed and for what purpose, for as long as possible, and select any additional processors who will assist us with the processing.

Contact information

If you wish to contact us during processing, you can contact us at

We declare

We declare that, as the administrator of your personal data, we comply with all legal obligations required by applicable law, in particular the Personal Data Protection Act and the GDPR, and that:

  • we will process your personal data only on the basis of valid legal grounds, in particular the legitimate interest, performance of the contract, legal obligation or consent,
  • we comply with Article 13 of the GDPR for the obligation to provide information prior to the processing of personal data,
  • we will allow you and we will support you in the exercise and enforcement of your rights under the Personal Data Protection Act and the GDPR.

Scope of personal data and processing purposes

We process personal information you entrust to us for the following reasons (to fulfill these purposes):

  • Service provision and contract performance
    your personal data in the extent of: billing information, email, telephone, or correspondence address we absolutely need to fulfill the contract (eg sending online course access, delivering a book or other goods.
  • Bookkeeping
    If you are a customer, we need your personal data (billing information) to comply with the statutory obligation to issue and record tax documents.
  • Marketing - sending newsletters
    We use your personal information (email and name), gender, what you click on in e-mail, and when you open it most often, we use it for direct marketing - sending business messages. If you are our customer, we are doing a legitimate interest because we reasonably believe that you are interested in our news, for 5 years from the last order.
    If you are not our customer, we will send you newsletters only for your consent, for a period of 5 years from the award.

If we find interesting someone else\'s work, we would like to recommend his work in e-mail. In both cases, you can revoke your consent by using a sign-in link in each email you send.

  • Photos and videos from seminars
    At some of our live events - training, seminars, ... photographic documentation or video recording. We use photos in promotional materials, especially on the web. The video record serves viewers online. For these materials, you will never find the names of the participants, unless it is a reference on the basis of your consent. If you do not want to be on the record, let us know on our contact details before organizing a live event.

We retain your personal information for the duration of the limitation period, unless the law provides for a longer period for its retention or we have not stated otherwise in specific cases.


While browsing our web sites, we record your IP address, how long you stay on the page and from which site you come from. We view the use of cookies to measure site traffic and customize your website views as our legitimate interest because we believe we can offer you even better services.

Ads targeting cookies will only be processed based on your consent.

Our website can also be browsed in a mode that does not allow for the collection of personal data. You can disable the use of cookies on your computer in the Internet browser.

Security and Personal Information Privacy

We protect personal data to the fullest extent possible using modern technologies that correspond to the level of technical development. We protect them as if they were our own. We have accepted and maintained all possible (currently known) technical and organizational measures that prevent the misuse, damage or destruction of your personal information.

Transmission of personal data to third parties

Access to your personal data have our employees and co-workers, who are confidential and trained in the security of personal data processing, have access to your personal data.

Most of the processing operations are handled by ourselves and we do not need the 3rd parties.

In order to provide some specific processing operations that we can not provide ourselves, we use the services and applications of processors who specialize in the processing and are in compliance with the GDPR.

They are the followers of the following platforms and services:
SmartSelling - Application for communication, web and invoicing
Facebook - FB pixel
Google - Google Analytics
YouTube - YouTube pixel
Bonjoro - Personalized customer interaction and care software

It is possible that in the future we will decide to use other applications or processors to facilitate and improve the processing. However, we promise you that in such a case when choosing, we will put at least the same demands on the processor for security and quality of processing as we are on ourselves.

Transmission of data outside the European Union

We process data only in the European Union or in countries that provide an adequate level of protection on the basis of the European Commission\'s decision.

Your rights in connection with the protection of personal data

You have a number of rights in relation to the protection of your personal data. If you wish to use any of these rights, please contact us via e-mail:

You have the right for information that is already covered by this information page with the privacy policy.

You can invite us at any time with the right to access, and we will provide you with the 30 days that we process your personal data and why.

If anything changes or you find your personal information outdated or incomplete, you have the right to add and change your personal information.

You have the right to limit the processing if you think we are processing your inaccurate data, you think we are processing illegally, but you do not want to delete all the data or if you have objected to the processing.

You can limit the range of personal data or processing purposes. (For example, dropping out of the newsletter restricts the purpose of processing to send business messages.)

Right to be deleted (be forgotten)
Your next right is the right to erase (be forgotten). We do not want to forget about you, but if you wish, you have the right. In this case, we will delete all your personal data from your system and the system of all partial processors and backups. We need 30 days to secure the right to erase.

In some cases, we are bound by a statutory obligation, and for example, I have to record the tax documents issued after the statutory time limit. In this case, we will delete all such personal data that is not bound by any other law. We will notify you by e-mail about the completion of the deletion.

Complaint at the Office for Personal Data Protection
If you feel that we do not comply with the law with your data, you have the right to appeal at any time to the Office for Personal Data Protection. We will be very pleased if you first inform us about this suspicion so we can do something about it and correct any misconduct.

Unsubscribing from newsletters and business announcements
Emails with inspiration, articles or products and services are sent to you by our customer based on our legitimate interest.

If you are not a customer yet, we only send them to you for your approval. In both cases, you can end subscribing to our emails by pressing the logout link in each email you send.


Please be assured that our employees and collaborators who process your personal information are required to maintain confidentiality about personal information and security measures whose disclosure would compromise the security of your personal information. This confidentiality persists even after the end of our engagement with us. Without your consent, your personal data will not be released to any third party.

This Privacy Policy applies from 25.5.2018 and replaces the previous Privacy Policy found HERE >>